Shipping policy

Thank you for shopping with Happy Remedy. Here's how and when your order gets to you.

Processing Time

Orders ship within 1–2 business days after they're placed, not counting weekends and holidays. Orders placed after 12 p.m. Pacific Time on a business day begin processing the next business day. You'll get an email with tracking information as soon as your order ships.

Shipping Rates and Delivery Times

Standard: $8.00, or free on orders of $50 or more. Estimated delivery 3–5 business days after shipping.
Express: $15.00. Estimated delivery 1–2 business days after shipping.

Free Standard shipping applies automatically at checkout to orders of $50 or more, after discounts and before taxes. Delivery times are estimates from the carrier and are not guaranteed.

Where We Ship

We currently ship within the United States only, including APO/FPO addresses. We do not ship internationally at this time.

Carrier and Tracking

We primarily ship with USPS. Your shipping confirmation email includes a tracking link. Tracking may take up to 24 hours to update after your order ships.

Lost, Stolen, or Missing Packages

If your tracking shows your package as delivered but you haven't received it, please check around your delivery area, with household members or neighbors, and with your local post office. Carriers sometimes mark packages delivered a day early. If it still can't be located, email support@shophappyremedy.com within 14 days of the delivery date with your order number. We'll investigate and file a claim with the carrier when appropriate. Depending on the circumstances and outcome, we may provide a replacement or refund.

Incorrect Addresses

Please double-check your shipping address at checkout. If you notice a mistake, email us right away and we'll update it if your order hasn't shipped yet. We are not responsible for orders delivered to an incorrect address entered at checkout. If a package is returned to us as undeliverable, we'll contact you to reship it, and you may be charged for the new shipping cost.

Shipping Delays

Carrier delays can happen because of weather, holidays, high order volumes, or other events outside our control. If your order is delayed beyond the time we promised, we'll let you know by email and give you the option to cancel for a full refund.

Damaged or Incorrect Items

If your order arrives damaged, leaking, or incorrect, please see our Refund Policy and contact support@shophappyremedy.com with your order number and photos so we can make it right.